Contact us at support@intelliskin.net with any questions, concerns, or comments

 

RETURN CONDITIONS

To return a product click here and follow prompts to properly return your products. Please print the return label provided and ship per instructions. Returns sent with postage other than the one provided through our portal WILL NOT BE ACCEPTED.

We offer a full refund minus shipping costs for products that are returned to us in their original condition, unworn, all tags attached with original packaging within 14 days. Upon receipt of returned goods, IntelliSkin.com reserves the right to deny the return if the products do not meet policy requirements. IntelliSkin.com accepts returns on domestic US web orders within 14 days from the delivery date. All IntelliSkin.com returns must be returned by sending back directly to our warehouse. We do not accept returns from other retailers that carry IntelliSkin pieces.

Refunds will be processed in the original form of payment within 7-10 business days for the value of the returned products. Please note that it may take up to an additional 10 days for the refund to show up on your account statement depending on your credit issuer's processing time. Unauthorized returns will be processed as online only store credit.

If the product is returned after 14 days of delivery, the product is eligible for store credit only. For store credit the product must be received within 30 days of delivery date.

 

NUMBER OF EXCHANGE/RETURN

We currently offer exchanges for the same product in a different size or color. If you would like to exchange a product, please specify the size or color you would like to exchange for on the exchange/return form.

We allow ONE EXCHANGE OR RETURN per product. If it is decided that you don’t want the product you are exchanging for a second time a 15% restocking fee will be charged before the return can be completed.

FINAL SALE

ALL FINAL SALE PRODUCTS CANNOT BE EXCHANGED OR RETURNED.

SHIPPING COSTS & ADDRESS

Domestic & International customers are responsible for return shipping costs. To return a product click here and follow prompts to properly return your products. 

Please send all exchanges or returns to:

IntelliSkin
1198 Pacific Coast Highway
Unit B-135
Seal Beach, CA 90740

 

Please get in touch!