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OUR RETURN POLICY
We want you to be fully satisfied with every item you purchase. IntelliSkin merchandise is guaranteed to be free of manufacturing defects and we will accept any defective item for a full refund minus original shipping costs within 14 days of being delivered. We offer a 100% Satisfaction Guarantee for items that are returned to us in perfect, resalable condition with original packaging and tags attached. If item is deemed to be unsaleable we will not provide a refund for those particular items. If item is returned after 14 days, we will accept the item for store credit only within 30 days of purchase. One exchange per item. Items on final sale are not eligible for return or exchange. If it is decided that you don’t want the item you are exchanging for a 10% restocking fee will be charged before the return can be completed.
The process for returns/exchanges typically takes between 10-14 business days after we have received them.
For any return inquiries, please contact us here. Include your order number, date of order, full name, and reason for return.
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